S03E11: Stand Your Ground For What’s Right with Jacqueline Grady

Cristy Gupton and Jacqueline Grady discuss recent court proceedings, and when the right time to call a lawyer is.

Show Notes

With over two decades of legal experience, Jacqueline Grady integrates her legal acumen with a unique blend of common sense and uncommon wisdom. At the forefront of her mission is the advocacy for individuals and companies, challenging the inefficiencies prevalent in the healthcare system, which is increasingly burdened by skyrocketing costs. Grady's work, recognized and featured in the Wall Street Journal, positions her as a crucial advocate, providing assistance to companies and individuals in managing their healthcare costs.

Drawing from an extensive background in labor and employment, coupled with commercial litigation, Grady has navigated wage and hours claims, discrimination actions, breach of contract, and fraud claims. Identifying a gap in consumer protection laws within the healthcare industry, she founded Grady Legal, PA in 2016. The firm, rooted in principles of communication, transparency, and personal attention, offers boutique legal services, treating each client's legal needs with the importance they deserve. Grady's commitment extends beyond the legal realm, actively participating in organizations like the Ft. Lauderdale Chapter of the LPGA Amateur Golf Association and fostering animals for the Peggy Adams Animal Rescue, reflecting her dedication to both legal excellence and community engagement.

Healthcare professional and host, Cristy Gupton, interviews Jackie Grady about a court case where she argued on behalf of a client who was being erroneously billed by a lab company. The two discuss the interesting discovery insights and also what came out in testimony. You’ll be amazed and better prepared to stand up for yourself when challenging your own medical bills. We hope you enjoy this episode.

Learn more about the healthcare industry by following the Healthcare Solutions Podcast. Need healthcare consultation, retirement strategizing, wellness consultation, or benefits enrollment? Custom Benefits Solutions has your back.

Timecodes

[00:00:00] Intro

[00:01:25] Grady’s Story

[00:04:20] Dummy Coding

[00:09:40] The Big Short

[00:11:00] The Jury Trial

[00:14:50] How the Sausage is Made

[00:17:04] The Claims Process

[00:22:38] The Absenteeism Testimony

[00:26:30] It Might Be Time to Call a Lawyer

[00:30:45] The Soured Healthcare System

[00:33:15] The Employer Advice

[00:37:10] Healthcare is NOT a Once a Year Decision

[00:43:03] Closing

Jacqueline Grady

Our Guest

With two decades of experience, Jacqueline Grady blends her legal experience with common sense and uncommon wisdom.

With skyrocketing health care costs, Ms. Grady and her firm are fighting on behalf of individuals and companies to challenge the inefficiencies in the healthcare system. Her work has been highlighted in the Wall Street Journal. Finally, companies and individuals finally have an advocate to assist them with managing their health care costs.

Her approach to health care evolved from her extensive labor and employment and commercial litigation background. She has represented companies and individuals in wage and hours claims, discrimination actions as well as breach of contract and fraud claims. It is with this background that she recognized that laws exist in every industry to protect consumers and business from unscrupulous business practices. That is, every industry except for health care.

She founded Grady Legal, PA in 2016 to offer boutique legal services to select clients. At the core of her firm is a commitment to communication, transparency, and personal attention. She understands that your legal needs are important to you and should not be treated “as just another case.” One of Ms. Grady’s defining legal characteristics is her creative problem solving and ability to forge her own path.

Ms. Grady has been a member of the Florida Bar since 2003. Prior to that, she was an attorney in Pennsylvania and has been licensed in Pennsylvania since 2000. She attended the University of Pittsburgh School of Law where she received the Student Leadership Alumni awarded which is awarded annually to one University student. After her graduation, she clerked for the Honorable Judge Kim R. Gibson, currently a Federal Judge in the Western District Court of Pennsylvania.

Following her clerkship, Ms. Grady worked in a Pittsburgh firm handling employment discrimination cases. During her employment, she appeared on behalf of a client in front a judicial panel that was specially convened under a never before used provision of the Pennsylvania Constitution.

Ms. Grady is active in the Ft. Lauderdale Chapter of the LPGA Amateur Golf Association. She proudly fosters 2 cats for the Peggy Adams Animal Rescue and dotes on her 3 rescue dogs.

Cristy Gupton

Your Host

Cristy Gupton is an employee benefits advisor and President of Custom Benefits Solutions. Cristy has been part of the employee benefits industry since 1998 and has been named to Employee Benefits Advisor Magazine’s Top 20 Women in Benefits Advising in both 2018 and 2020. She holds a bachelor’s degree in Public Health from University of North Carolina at Chapel Hill and a master’s degree in Health Benefits Design and Health Informatics from University of Lynchburg. She holds the designation of Global Financial Steward from Wake Forest University’s Center for Board Certified Fiduciaries and seeks to help employers be the best fiduciaries they can be.

Cristy belongs to an elite group of benefits advisors called the Health Rosetta and another similar group called Mitigate Partners. Health Rosetta advisors commit to transparency in all their business endeavors, guiding and teaching employers and employees about health plan design and accessing the highest quality healthcare at the lowest possible cost. Cristy is a sought-after speaker on healthcare cost/quality issues and is a national thought-leader and expert on Direct Primary Care; specifically, how DPC doctors’ memberships can be embedded into employer-sponsored health plans, lowering costs, and improving the patient experience. Cristy has written articles for BenefitsPro Magazine and Physician Outlook Magazine. She leads the NC/SC Chapter of the Free Market Medical Association and the DisruptHR Asheville and Wilmington Chapters. Giving back to her community is important and she leads a den of Cub Scouts in Pack 199 and serves the Foothills District of the Boy Scouts of America as their membership chair.